Orange Poetry Store
Find out how downloads and made-to-order clothing work, what your purchase includes, and how to get help. Product-specific checkout terms also apply.
The AI guide is a PDF, available free or pay what you want through Gumroad. Use the download link after checkout and keep the email receipt. Save a personal copy. If the link fails or the file is unreadable, contact us with the order email and any payment reference.
Unless a product states otherwise, purchase grants one customer a non-transferable personal-use licence. Files may not be resold, redistributed, uploaded to shared drives, republished, supplied to a course or organisation, or used to train a commercial AI system.
Completed downloads are ordinarily final. We will replace corrupt or missing files and review duplicate charges or a product materially different from its description. Contact us with the receipt and a description of the problem; do not send card details.
Signature merchandise production begins after Paystack confirms payment and the item, size, colour and delivery details are complete. Production takes three working days; this is not a delivery-date promise. Delivery is free throughout Nigeria. International delivery has an additional destination-specific charge that must be agreed with the team before payment.
Website size and colour selections are not sent automatically to Paystack. Copy your order note into its Delivery note field, add your reachable phone number and check the final quantity and total.
Request international deliveryPlease report a wrong or defective item within 48 hours of delivery with clear photographs and the order reference so we can investigate promptly. Confirm sizing carefully: made-to-order items are not ordinarily exchanged for a customer sizing change after production has begun.
If you need to change or cancel an order, contact us as soon as possible so we can check its production status. These terms do not limit any rights you have under applicable consumer law.
Email info@orangepoetry.africa or use the website form. Include the order email, payment reference and a concise description of the issue. Do not send card details, passwords or one-time codes.
Send an order enquiryItems marked Out of stock cannot be ordered. An availability enquiry is not a reservation. The terms shown at the time of purchase govern that order.
